Our Responsible Gaming Promise

Our Core Principles

We at OzzyBet Casino operate under the guiding principle that responsible gaming is a shared responsibility. While we provide the tools, resources, and support systems, we also encourage every player to reflect honestly on their own habits. Our Ozzy Bet platform is licensed by the Tobique Gaming Commission, and as part of that license, we commit to:

• Offering self-exclusion and cooling-off options at no cost
• Providing deposit and loss limits that you can set and adjust
• Verifying age and identity before any withdrawal is processed
• Restricting advertising and bonus offers in markets where additional caution is required
• Directing players to independent support organisations whenever needed

Our Ozzy Bet gaming library includes over 16,000 titles, and while we are proud of the variety we offer, we never want quantity or excitement to come at the cost of a player's financial or emotional health. That is why responsible gaming sits at the very core of how we at OzzyBet operate, not as an afterthought but as a built-in part of our service. Players interested in current promotions should also note our OzzyBet bonus terms, which include responsible gaming restrictions in certain markets.

Tools to Help You Stay in Control

Deposit Limits

We at Ozzy Bet allow you to set daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is reached, further deposits are blocked until the period resets. If you wish to increase a limit, our system applies a cooling-off period before the change takes effect, giving you time to reconsider.

Loss Limits and Wagering Caps

Beyond deposit controls, our OzzyBet platform also lets you define a maximum amount you are willing to lose over a set period. This is particularly useful for players who want to enjoy our pokies, table games, or live casino without losing track of their overall spend.

Time-Outs and Self-Exclusion

Sometimes a short break is all that's needed. At Ozzy Bet, we offer time-out periods ranging from a day to several weeks, during which your account is temporarily suspended and all marketing communications are paused. For longer-term needs, our self-exclusion tool allows you to close your account for six months, a year, or permanently. Once self-exclusion is activated through our OzzyBet support team, it cannot be reversed early, and we will not accept new deposits or re-opening requests during the chosen period.

Reality Checks

We also provide reality check reminders that pop up during extended sessions, showing you how long you've been playing and how much time has passed since you logged in. This small nudge helps many of our Ozzy Bet players stay aware of their session length without interrupting their enjoyment.

Age Verification and Identity Checks

We at OzzyBet Casino only accept players who are of legal gambling age in their jurisdiction, and we take age verification extremely seriously. Before any withdrawal is approved, we require a government-issued photo ID, proof of address, and proof of the payment method used, submitted in Latin or Cyrillic script. In some cases, our Ozzy Bet compliance team may also request a short video verification call. If a player cannot be reached within two weeks of such a request, the account is locked and any pending withdrawal is cancelled. These checks help us ensure that underage individuals never gain access to real-money gaming on our platform.

If you are a Bitcoin depositor, please note that our OzzyBet system requires identity verification to be completed before any deposit or bet can be placed, not just before withdrawal. This extra layer of protection helps us maintain a safer environment for everyone. New players can review the OzzyBet login process to understand how account verification works from the start.

Recognising the Signs of Problem Gambling

We encourage every player on Ozzy Bet to periodically check in with themselves. Some signs that gambling may no longer be purely recreational include:

• Spending more money or time than originally planned
• Chasing losses with bigger bets
• Borrowing money to fund deposits
• Neglecting work, relationships, or responsibilities because of gaming
• Feeling anxious, irritable, or restless when not playing
• Hiding the extent of gambling activity from family or friends

If any of this sounds familiar, we at OzzyBet want you to know that reaching out for help is a sign of strength, not weakness. Our support channels are always ready to listen, and we can point you toward the self-exclusion and limit tools described above whenever you're ready to use them.

Independent Support Organisations

While our OzzyBet team provides in-house tools, we also strongly recommend connecting with independent, specialised organisations that offer free and confidential advice. These include services such as Gambling Therapy, Gamblers Anonymous, and national helplines available in Australia and New Zealand. These organisations are not affiliated with us at Ozzy Bet, which means their guidance is completely impartial and focused solely on your wellbeing.

We also want to remind our players that if a dispute or concern arises regarding our responsible gaming practices, you can contact EGIS, our independent alternative dispute resolution provider, at [email protected]. This gives you an extra layer of assurance that your concerns will be reviewed fairly and outside of our internal processes.

Restricted Markets and Fair Access

As part of our responsible approach, OzzyBet Casino does not accept players from a number of jurisdictions, including Belgium, the United Kingdom, the United States, and several others listed in our terms. We also want to be transparent that players from Sweden are not eligible for bonuses, promotions, VIP program benefits, or loyalty point exchanges, and that bonus offers are unavailable in roughly 200 additional territories, even though Australia is not among them. These restrictions exist to ensure compliance with local regulations and to protect vulnerable groups of players.

We also prohibit the use of VPNs or similar tools to bypass these geographic restrictions. Attempting to do so may result in the confiscation of winnings, and we take this policy seriously as part of our broader commitment to fair and responsible operation.